by Wild Plum | Dec 12, 2024 | Communications, Content
Great customer stories are prized content, but they can be hard to get. The customer’s legal team may not sign-off. Or the write-ups fall flat by speaking only to the business impact for the vendor, versus telling the tale from the customer’s point of...
by Wild Plum | Nov 14, 2024 | Brand, Campaigns, Experiences
In life and in business, it’s often the unexpected moments that stay with us. These are the instances when something out of the ordinary catches us off guard, evoking joy, surprise, or awe. In an instant, we’re fully present, wrapped up in the moment. And just like...
by Wild Plum | Sep 17, 2024 | Brand, Business Strategy, Community Building, Experiences
Last month, I visited Iceland for the fifth time. The landscape is majestic, and it feels like everything is raw and pure- clean air, clean water, and no McDonald’s (that I’m aware of). It’s a place where people can hike waterfalls, go whale watching, or just sit...
by Wild Plum | Jul 16, 2024 | Brand, Content, Creative
When releasing new products, packaging isn’t likely the first thing on a product manager’s mind. But from attracting new customers to creating loyalty- product packaging plays an important role in the customer experience. Some brands have tapped into the power of...
by Wild Plum | Jun 10, 2024 | Brand, Business Strategy, Communications, Community Building, Employee Development, Experiences
Who doesn’t love a meeting? That was rhetorical. Sadly, many people dread them. “Yay! I have six meetings today!” said no one ever. But here are some thoughts about how to plan and manage effective meetings. Taking good care here will help you achieve your intended...